Terms and Conditions

TERMS OF USE 

Welcome to CANCER CANKNOT. Please review and refer to the terms and conditions below (“Terms of Use”). These Terms of Use govern your use of our Site and your purchase of our fine products. By your use of our Site, you agree to follow and be bound by these Terms of Use and our policies. This Site is owned and operated by BE Strong Co. (referred to also as “CANCER CANKNOT,” “we,” “our,” or “us” in these Terms of Use and in our policies). 

Legal Notices 

CANCER CANKNOT reserves the right to amend this Site, any notices and our policies without prior notice at any time. All changes are effective on posting. Please check back often. 

Copyright, Trademark 

Unless otherwise noted, the design of the Site and all content displayed on this Site is the property of CANCER CANKNOT, Copyright © 2014 BE Strong Co. All rights reserved. The trade dress of this Site and the mark CANCER CANKNOT are the trademarks of BE Strong Co. All rights reserved. The non-functional designs inherent in products are the trademarks of BE Strong Co. All rights reserved. The CANCER CANKNOT jewelry designs are copyright ©2014 BE Strong Co. All rights reserved. 

Bear Hugging and Cancer Crushing is copyright © 2014 Anna Gilcris and Eric Gilcris. All rights reserved. 

The Site content is for your personal, non-commercial use, and may be copied only for personal, non-commercial use. No license, right or interest in any content, and marks, any copyright interest or other intellectual property of CANCER CANKNOT is granted or transferred by use, copying or otherwise. 

This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without prior notice. CANCER CANKNOT reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CANCER CANKNOT believes that customer conduct violates applicable law or is harmful to the interests of CANCER CANKNOT. 

Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to us by this Site or otherwise (collectively, 'Comments') are not confidential and will become and remain our sole property. The disclosure, submission or offer of any Comments will constitute an assignment to us in perpetuity of all worldwide rights, title and interest, including any goodwill, in the Comments without payment of any compensation at time of submission or thereafter. By submitting any Comments you warrant that the Comments do not violate any right of any third party, and do not contain any libelous, abusive, obscene or otherwise unlawful material. We may or may not review or respond to any Comment. We may use or not use any Comment in our sole discretion. We may post or delete any Comment in our sole discretion. 

Site contents are intended solely for your personal, noncommercial use. Music and graphics, if any, may not be copied except as necessary to access the Site. You may copy other Contents displayed on the Site for your personal, noncommercial use only. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site, including without limitation our products as displayed on the site. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties. 

Links to Other Websites and Services 

This Site may include links to other Internet sites maintained by third parties ('Linked Sites'). Linked Sites are provided to you solely as a convenience, and the inclusion of Linked Sites does not imply our endorsement of Linked Sites. You access Linked Sites at your own risk and by accessing them you leave our Site. Linked Sites are not under our control and we not responsible for the contents, security or functionality of any Linked Site. 

Accuracy, Completeness and Timeliness of Information on this Site 

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Colors may vary from those depicted. Please note that custom order pricing will vary from stock item pricing and that all pricing is subject to change without prior notice. Please email us at: info@cancercanknot.com with any specific questions prior to purchase. We are happy to assist you personally. We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the content of this Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site. 

Privacy Policy 

We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. We takes seriously the protection and proper use of your personal information We do not share customer information (including e-mail addresses) unless it is necessary to provide you with products or services you have ordered from us. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or our rights or as required or permitted by law. We restrict access to your information to those individuals who need it to provide you with products or services available from CANCER CANKNOT. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential. 

Collection of Personally Identifiable and Other Data from You:

We collect personally identifiable information from you when you are connected to or interacting with us. Some examples include: 

  • when you request that merchandise be sent to you or others, make purchases or returns with us, place an order with us online, via phone, mail, or e-mail or request an e-receipt. 
  • when you are registering for a shopping account, wish list or other feature we offer on our Site 
  • fulfilling orders you place and delivering packages 
  • requesting a catalog or other content and communications from us or when offering recommendations to you 
  • subscribing to our Site or newsletters (our e-mail newsletter) or other communications from us or managing your preferences with us 
  • applying for an account with us
  • your Financial Account numbers when transacting with us 
  • interacting with our websites or mobile sites, mobile applications and services, as available 
  • when you participate in any of our programs such as contests, sweepstakes, surveys, loyalty programs, gift programs, etc. 
  • working with our salespeople who assist you with your product and service needs and purchases
  • through communications with you 
  • contacting us with a comment, question or complaint or for return authorization 

 We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. When you visit our website we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data. 

 How We Use Your Information

We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, notify you of product recalls or safety issues, process and respond to your application for current or future career opportunities, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We also use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance. 

 Cookies, Web Beacons, and Other Similar Technologies

Our website uses "cookie" and "web beacon" technology. We use cookies and web beacons to identify your device, provide website user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address and understand your use of our Site, and identify the name of the Web Site from which you linked to CanKnot. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites. Information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf. 

 A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. 

 When you visit our website, we may use both a session and a persistent cookie. This Canknot-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your e-mail address. Your e-mail address is only saved in this Canknot-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web Site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased. 

 If you register with us, this Canknot-placed cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our website. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered user to allow you access to your account information. 

 We may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may be built into your computer or downloaded by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. We do not use Flash cookies for marketing or behavioral targeting purposes. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable. 

 Third-Party Advertising Partners 

This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CANCER CANKNOT reserves the right to refuse service, terminate accounts, and/or cancel orders, including accepted orders, in its discretion, including, without limitation, if CANCER CANKNOT believes that customer conduct violates applicable law or is harmful to the interests of CANCER CANKNOT, 

California Privacy Rights 

California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for those entities direct marketing purposes. CANCER CANKNOT does not provide any personal information to third parties for their own direct marketing purposes. 

 Children's Privacy 

This Site is for adult use only. CANCER CANKNOT will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information to us for any purpose without prior verifiable parental consent, we will delete his or her information from our files. 

Product Purchases

CANCER CANKNOT jewelry is individually hand-crafted. CANCER CANKNOT jewelry may be purchased online at www.cancercanknot.com. 

Bear Hugging and Cancer Crushing is available on amazon.com and at www.cancercanknot.com. 

CANCER CANKNOT warrants that its merchandise will be free of material defect on shipment. Please examine your purchase carefully. Any shipping damage must be reported to the shipper and us immediately. Please contact us as soon as possible after receipt at info@cancercanknot.com to report any damage or defect. 

Engraving Schedule 

Please allow an additional 2-3 days for delivery of machine-engraved items and an additional 4-5 days for delivery of monogrammed and hand-engraved items. 

Shipping and Delivery

At this time, CANCER CANKNOT ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. To insure proper delivery, we do not ship to PO Boxes. Delivery can be expected within 10 business days upon placing the order for in-stock items. There may be additional delays in shipping if an item is out of stock, or is a custom order. You will be contacted if there will be a shipping delay. Please inquire prior to purchase if there a particular shipment date requested. We are not responsible for shipment delays. 

Sales Tax

CANCER CANKNOT charges sales tax for merchandise in accordance with applicable law. 

DISCLAIMER OF WARRANTIES 

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. CANCER CANKNOT DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CANCER CANKNOT DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH CANCER CANKNOT ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER CANCER CANKNOT NOR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. CANCER CANKNOT IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF CANCER CANKNOT’S TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS CANCER CANKNOT, ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE. 

PLEASE NOTE THAT SOME STATES DO NOT PERMIT EXCLUSIONS OF WARRANTIES WITH RESPECT TO CONSUMER GOODS AND SALES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. 

 Return Policy 

CUSTOM ORDERS ARE FINAL SALE AND MAY NOT BE RETURNED FOR ANY REASON OTHER THAN MANUFACTURING DEFECT. If you believe your order is defective, please call customer service at : info@cancercanknot.com for a Return Merchandise Authorization Form. NO RETURNS ON CUSTOM ARTICLES WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION. The item must be sent for CANCER CANKNOT inspection at customer’s expense. Cancer Canknot is not responsible for lost or stolen mail Items must be insured at customer expense. If CANCER CANKNOT determines that any order is defective, it will in its sole discretion repair or replace the item or refund the purchase price, including the original shipping and handling charges, if applicable. If the item is not defective, it will be returned to the customer at customer request and expense. 

 Gift Cards 

Gift Cards are final sale and cannot be returned.

Authorized Returns By Mail Prior to processing any returns, you must email info@cancercanknot.com to obtain a return authorization. Stock (non-custom) items may be returned for refund or exchange (excluding shipping and handling charges) within 14 days of purchase of the item. Stock pieces may be returned for store credit only within 15-30 days of purchase. No refunds or exchanges are permitted after 30 days except for defective merchandise. 

Return your package via the carrier of your choice, with return signature required. For your protection, you must insure the package for the value of the item enclosed. You are responsible for the costs of return shipment unless returning a defective item.

If you ordered by credit card, we'll credit your account within 14 business days of our receipt of the returned item, which will show on your next statement or the statement after that, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card, we'll mail you a new Gift Card. If a credit card was used in combination with a Gift Card, the entire merchandise amount will be refunded to your credit card. Unfortunately, we cannot refund your original shipping charges. 

No refunds, returns or exchanges will be permitted after 30 days, or if either worn, damaged or if a custom order. Cancer Canknot reserves the right to change its payment, shipment and return policies and procedures at any time without prior notice to you. 

Miscellaneous 

VOID WHERE PROHIBITED: Although the information on this Site is accessible worldwide, not all products or services discussed on this Site are available to all persons or in all geographic locations or jurisdictions. Cancer Canknot and its advertisers, if any, each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Site is void where prohibited. 

 

GOVERNING LAW: In the event of litigation both parties agree that US federal law to the extent applicable and the laws of the State of Vermont shall apply. Both parties consent to the personal and subject matter jurisdiction of Vermont courts for such purpose, or in the event of a federal question, the United States District Court for the District of Vermont, which courts will have exclusive jurisdiction to resolve any such disputes. Both parties expressly waive a trial by jury. You agree not to contest venue in Burlington, Vermont. 

 

ENTIRE AGREEMENT: The Terms and Conditions constitute the entire agreement between you and Cancer Canknot with respect to this Site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Cancer Canknot with respect to this Site. No modification of the Terms and Conditions shall be effective unless it is authorized in a writing signed by Cancer Canknot. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.